Privacy Policy

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22 March 2023

Privacy Policy

Privacy Policy

This privacy statement applies to owned by Sail Italia Srl, via Roma, 10 Procida, Naples (hereinafter referred to as “Sail Italia, Owner or with pronouns such as” we “or” our / a / e / i “). The following describes how Sail Italia collects and aggregates some Personal Data of its Users.

Collection of personal information
We receive and store all information provided with awareness when creating an account, making a reservation, filling out a form on our website. If requested, this information can include your email address, name, phone number, address, credit card information. You may choose not to provide any information, but this may compromise the full use of all the site’s features.

Collection of non-personal information
When you visit the website, our servers automatically record the information sent by your browser. These data could include information such as the computer’s IP address, browser type and version, type of operating system and version, language preferences or web page being visited before coming to our website, the pages of our website visited, which pages, the information you are looking for on our website, the times and dates of access and other statistics.

Use of collected information
Any information we collect from you can be used to personalize your experience; Improve our website; Improve customer service and respond to our customers’ questions and emails; Process transactions; Send notification messages like password reminders, updates, etc .; The non-personal information collected is used only to establish statistical information regarding the traffic and use of the website. This statistical information is not otherwise aggregated to identify any particular user of the system.
Sail Italia uses third-party tools for managing reservations, sending newsletters and statistics. Below is a list of partners and the type of data collected:

Payment management?
We use third-party payment processors (Gestpay from Bancasella) to help us securely process your payment information. The use of such personal information by third-party processors is governed by the respective privacy policies that may or may not contain protective protections protected by this Privacy Policy. We suggest reviewing the respective privacy policies.

Heat mapping and session recording

Personal Data:
Cookies and Usage Data

Tag management?
Google Tag Manager

Personal Data:
Cookies and Usage Data

Interaction with live chat platforms?
Zendesk Chat
Personal Data: surname, data communicated during use of the service, email, address, name and telephone number

Remarketing and behavioral targeting
Facebook Remarketing and AdWords Remarketing
Personal Data: Cookies and Usage Data

We offer newsletters to which you can register voluntarily at any time. You can decide to stop receiving our newsletter or marketing emails by following the subscription instructions included in these emails or by contacting us.

The website uses “cookies” to personalize your online experience. A cookie is a text file that is placed on the hard drive by a web page server. Cookies cannot be used to run programs or provide computer viruses. Cookies are uniquely assigned and can only be read by a web server in the domain that issued the cookie. We can use cookies to collect, store and monitor information for statistical purposes for the use of our website and services. You can accept our decline cookies. Most web browsers automatically accept cookies, but you can usually change the browser setting to disable cookies if you prefer.
Safety information?We protect the information provided on computer servers in a controlled and protected environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards in an attempt to protect against unauthorized access, use, modification and disclosure of personal information in its control and custody. However, data transmission via the Internet or wireless network cannot be guaranteed. Therefore, while we strive to protect your personal information, we recognize that (i) there are Internet security and privacy restrictions that are beyond our control; (Ii) the safety, integrity and confidentiality of all information and data exchanged between you and our website cannot be guaranteed; And (iii) any information and data of such information may be viewed or altered in transit by a third party, despite the best efforts.

Data breach
In the event that it realizes that the security of the site has been compromised or that users of personal information have been disclosed to unrelated third parties as a result of external activities, including, but not limited to, security attacks or fraud, we reserve ourselves the right to adopt reasonably appropriate measures, including, but not limited to, investigations and reports, as well as notification and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to inform the individuals concerned if we believe there is a reasonable risk of harming the user due to the breach or otherwise required by law. When we do we will send you an email.

Legal information?
We will disclose all information collected, used or received as required or permitted by law, such as a quotation or similar legal process and when we believe in good faith that disclosure is necessary to protect our rights, protect your security or security of others, investigate fraud or respond to a request from the government. If we switch to a business transition, such as a merger or acquisition by another company or the sale of all or part of its assets, your user account and personal data will probably be among the transferred assets.

Acceptance of this policy?You acknowledge having read this Policy and agree to all its terms and conditions. By using the Site or its Services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this policy, you are not authorized to use or access the Site and its Services.

If you have questions about this Policy, contact us.?This document was last updated on 10 June 2018

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